Susan Scott

Bio | Videos | Books

Fierce Leadership

New York Times Bestselling Author of Fierce Leadership

What You'll Learn

Learn how to spot the “tells” that predict the future more accurately than the stock price
Identify your organization’s worst “best” practices and create an actionable plan for change
Adopt practices of globally competitive leaders, becoming role models for others
Leverage insights to ensure continuous vigilance and improvement
Recognize and counteract the worst “best” practices of leaders today
Gain the new sustainable, competitive edge—human connectivity—the next frontier for exponential growth

Bio

Susan Scott is a best-selling author and leadership development architect who has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers for two decades.

A recognized thought leader in the global business community and recipient of the 2008 Stevie award for Entrepreneur of the Year, Susan and her company are committed to large-scale and individual transformation through the principles set forth in Susan's books and her company's customized corporate training programs.

For 13 years, Susan ran think tanks for CEOs and designed and delivered training to peers working with CEOs in 18 countries. In 2002, Fierce Conversations—Achieving Success at Work and in Life, One Conversation at a Time, was published in four countries and, shortly thereafter, was listed on The Wall Street Journal and UPI best seller lists, and was one of USA TODAY'S top 40 business books of 2002. Her much anticipated second book—Fierce Leadership: An Alternative to the Worst “Best” Practices of Business Today is a New York Times Bestseller.

In her new book, Fierce Leadership, Scott busts six of the worst “best” business practices and reveals a technique she calls “squid eye”—the ability to see the obvious, once we know what to look for and to spot the “tells” that we’re falling prey to disastrous behaviors before they cripple us and our organizations. Scott offers surprising alternatives that leaders and managers at every level can put into place. With new approaches to everything from employee feedback, to corporate diversity, to customer relations, Fierce Leadership provides audiences with an honest look at what might be holding them back—and what to do about it.

Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Four Seasons Hotels & Resorts, C.A.R.E., Coca-Cola, Ernst & Young. Susan lives in Seattle, Washington.

What people say about Susan Scott

I and my company were honored with the most profound and meaningful contribution by Susan at our Leadership Conference. I have received endless calls and e-mails of thanks from my clients, strategic partners and prospects for hosting this event and for sharing Fierce Conversations with them.

- Ron Hoefer , CIC, President, Milestone Risk Management